At SportsJerseyDesign, we strive to provide high-quality digital products that meet your expectations. However, due to the nature of downloadable products, we have specific policies regarding refunds, returns, and cancellations.
Refund Policy: Due to the instant and digital nature of our products, we generally do not offer refunds once a product has been downloaded or the order has been processed. However, if you encounter any issues with the download link or the file itself (e.g., corrupted files or errors), please contact us within 7 days of purchase, and we will be happy to assist you with a replacement or resolution.
Return Policy: As our products are digital files, returns are not applicable. However, if you experience any issues with the files after downloading, please reach out to our customer support team, and we will work to resolve the issue as quickly as possible.
Cancellation Policy: Once a purchase is completed and the digital product has been made available for download, cancellations are not possible. If you wish to cancel an order before downloading, please contact us immediately, and we will do our best to assist. Cancellations are only applicable if the product has not yet been accessed or downloaded.
Exchanges: We do not offer exchanges on digital products, but if there is an issue with the file or if you have accidentally purchased the wrong product, please contact us for support, and we will explore alternative solutions.
Customer Support: If you have any questions or need assistance with your order, please don’t hesitate to reach out to our customer service team at [insert contact information]. We are here to help and ensure you have a smooth experience with our downloadable products.
Thank you for your understanding!